Acceptable Use Policy

Effective Date: August 31, 2026
Last Updated: August 31, 2026

This Acceptable Use Policy (“AUP”) applies to every website, account, server, bot, application, database, file, and service hosted or operated through HostFlow Network LLC (“HostFlow”).

This AUP forms part of the HostFlow Terms of Service. Customers are responsible for activity performed through their accounts, including activity by their users, administrators, team members, plugins, applications, and compromised credentials.

1. Lawful Use

You may only use HostFlow services for lawful purposes.

You may not use the services to create, upload, store, distribute, promote, or facilitate:

• Content or activity prohibited by applicable law

• Fraud, scams, impersonation, or deceptive conduct

• Stolen information, credentials, payment data, or accounts

• Child sexual abuse material or sexual exploitation

• Nonconsensual intimate imagery

• Credible threats, targeted harassment, stalking, or doxing

• Material that unlawfully infringes intellectual-property or privacy rights

• Activity intended to help another person violate the law

HostFlow may report apparent criminal activity when required or legally permitted.

2. Malware, Phishing, and Harmful Software

You may not host, distribute, develop, control, or facilitate:

• Malware, viruses, worms, trojans, ransomware, spyware, or keyloggers

• Phishing pages or credential-harvesting systems

• Botnets or command-and-control infrastructure

• Malicious browser extensions, downloads, or scripts

• Software intended to damage, secretly monitor, or compromise another system

• Tools primarily intended to steal accounts, tokens, payment data, or personal information

Legitimate defensive-security tools may only be used on systems you own or have explicit permission to test, and they must not threaten HostFlow or other customers.

3. Network Abuse and Attacks

You may not use HostFlow services to:

• Launch, coordinate, assist, or threaten a DDoS attack

• Flood, disrupt, or overload another network or service

• Scan, probe, or access systems without authorization

• Exploit security vulnerabilities without authorization

• Spoof network information or conceal malicious activity

• Interfere with another HostFlow customer

• Circumvent filtering, rate limits, firewalls, or security controls

• Operate an open proxy, public VPN, or Tor exit node without written authorization

Inbound attacks may result in temporary filtering, null-routing, or suspension when necessary to protect the network.

4. Spam and Unsolicited Communications

You may not send or facilitate:

• Unsolicited bulk email

• Spam messages or repetitive advertisements

• Purchased, scraped, or unlawfully obtained mailing lists

• Misleading messages or forged sender information

• Discord spam, mass direct messages, or unauthorized promotional bots

• Messages that violate applicable anti-spam laws or platform rules

All marketing communications must include required identification and opt-out methods.

5. Discord Bots and Automated Services

Discord bots and other automated services must follow applicable platform rules.

You may not operate:

• Bots designed for spam, raids, harassment, or destructive actions

• Token stealers or credential-harvesting bots

• Self-bots or user-account automation prohibited by Discord

• Bots that bypass platform restrictions or rate limits

• Bots that collect personal information unlawfully

• Bots used to distribute malware, phishing links, or fraudulent offers

You are responsible for protecting bot tokens, API keys, and application credentials.

6. Copyright and Intellectual Property

You may not host or distribute material that unlawfully infringes copyrights, trademarks, patents, trade secrets, or other proprietary rights.

Prohibited material may include pirated software, stolen source code, unauthorized media libraries, cracked games, license-bypass tools, and counterfeit materials.

Copyright complaints are handled under the DMCA and Copyright Policy.

7. Game Servers and Software Licensing

Game-server customers must follow the applicable game publisher’s license terms and community rules.

You may not:

• Operate unauthorized cracked or pirated servers

• Bypass game ownership or authentication requirements

• Distribute stolen game files

• Host malicious plugins or mods

• Use game services to attack players or external networks

• Run software without the licenses required by its owner

Legitimate server modifications are allowed when permitted by the applicable publisher and law.

8. Cryptocurrency Mining

Cryptocurrency mining and similar computation-heavy blockchain activity are prohibited unless HostFlow provides written authorization.

This includes using hosted CPU, RAM, storage, or network resources to mine cryptocurrency or participate in undisclosed mining pools.

9. Resource Abuse

You may not intentionally bypass or interfere with resource limits.

Prohibited conduct includes:

• Attempting to access CPU, RAM, storage, ports, or databases not assigned to you

• Running workloads that continuously degrade other customers’ services

• Artificially evading usage measurements

• Storing excessive unrelated backups or archives

• Using a hosting plan primarily as mass file storage when not sold for that purpose

• Creating multiple accounts to evade restrictions

• Reselling resources without authorization where authorization is required

HostFlow may request that you reduce usage, upgrade resources, or correct inefficient software.

10. Security Responsibilities

You must take reasonable steps to secure your service, including:

• Using strong, unique passwords

• Protecting API keys and bot tokens

• Installing relevant software and plugin updates

• Removing abandoned accounts and applications

• Limiting administrator access

• Responding promptly to compromise notices

A compromised service may be suspended until it is secured.

11. Investigations and Enforcement

HostFlow may investigate suspected violations using information reasonably available to us, including reports, technical logs, traffic patterns, account records, and hosted files when legally permitted and necessary.

Depending on severity and history, HostFlow may:

• Issue a warning

• Request corrective action

• Restrict traffic or resources

• Remove or disable content

• Suspend or terminate services

• Preserve information required for an investigation

• Report activity when legally required

• Cooperate with valid legal requests

Serious security threats, fraud, exploitation, DDoS activity, malware, or illegal content may result in immediate suspension without advance notice.

12. Reporting Abuse

Report suspected abuse by opening a support ticket through:

https://billing.hostflow.cloud

Include the affected hostname or IP address, relevant dates and times, supporting logs or screenshots, and a clear explanation.

Copyright complaints must follow the separate DMCA and Copyright Policy.

13. Changes

HostFlow may update this AUP to address new threats, legal requirements, technologies, or service changes.

Updates will be posted with a revised “Last Updated” date. Material changes affecting existing customers will receive reasonable notice when appropriate.